Frequently Asked Questions

1What is ECO?

ECO is the abbreviation of the Energy Companies Obligations which was approved by Parliament in December 2012 with the passing of the The Electricity and Gas (Energy Companies Obligation) Order 2012.

There are three Energy Companies Obligations: the Carbon Saving Obligation, the Community Carbon Saving Obligation and the Affordable Warmth Obligation.

The new ECO Scheme 'ECO 3' started on the 1st October 2018.

2Who Qualifies for a Grant?

You must live in your own home or one you must rent from a private landlord. (Different rules apply to householders in council properties and housing association properties).

You must receive one of the following State Benefits:

  • Pension Credit: Guarantee, Savings & Credit (ordinary State Pension does NOT qualify on it's own).
  • Tax Credits*
  • DLA, Severe Disability Allowance & PIP*
  • Universal Credit*
  • Income Support
  • Income-Related Employment and Support Allowance
  • Income-Based Job Seeker’s Allowance
  • Carers Allowance & Constant Attendance Allowance
  • Industrial Injuries Allowance and Armed Forces Independence Payment
  • War Pensions Allowance
  • Child Benefit

* Maximum household income thresholds (based on the number of adults and children who live in your home) applies to Child Benefit.

3Where does the money come from for the Grants?

The Government has set carbon emission reduction targets for energy suppliers such as British Gas, EDF Energy, E-On UK, Scottish Power and SSE and fines can be levied for failure to meet these targets.

As part of their efforts to meet carbon emission targets, energy suppliers agreed to make up to £1.3 billion per year available (to March 2015) to pay for new electric storage heaters, energy efficient boilers, cavity wall insulation, solid wall insulation and loft insulation in certain households.

The original ECO Scheme was due to end in March 2015 but was extended to 31st March 2017. A new ECO Scheme started on the 1st October 2018 which has been opened up to a lot more people as more credits are now eligible on this scheme.

4How much can I expect to save by having insulation measures installed?

Loft Insulation (from nothing): £80-£100 within a year.

Loft Insulation (top up from 100mm): £20-£30 within a year.

Room in Roof Insulation: £400 within a year.

External Wall Insulation: £475 within a year.

Internal Wall Insulation: £425 within a year.

Cavity Wall Insulation: £145 within a year.

(These figures are estimates based on a typical 3 bed detached property)

5How do I apply for a Grant?

We can walk you through the process, all we need are a few details to establish if you qualify and then we take care of the full application process, this service is completely FREE to you as we are paid by the Funders. Please take a look at our check now form which is a 2 minute eligibility checker which allows us to check with the DWP if you qualify for funding.

6How long will ECO grants be available for?

The ECO scheme 'ECO 3' which was launched on the 1st October 2018 is due to run for 4 years and will end on the 30th September 2022.

7Who installs the measures funded by the Grant?

Only accredited, professional installers who have been properly vetted and who have been granted funding to carry out installations under the Affordable Warmth Scheme are allowed to carry out the work.

We only use one installer who are Borthwick Heating. This company does all of the installations for us and we have created an excellent and trustworthy relationship with them over the recent years we have been working with them. We are proud to share with you that they have recently won an award for National Installer of the Year 2018 at a national event in Birmingham.

PLI is available on our site under useful documents in the footer.